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Appealing Benefit Claims That Are Denied
If your claim for benefits is denied, you are entitled to appeal the denial. To file an appeal, you (or an appointed representative) must do so in writing within 180 days after receiving the claim denial notice, as described in the benefits Summary Plan Descriptions.
Appeals for prescription drug benefits should be sent to:
Medco Health Solutions, Inc.
8111 Royal Ridge Parkway
Irving, TX 75063
1–800–946–3979