The Employee Assistance Program (EAP) is a confidential assessment and referral service designed to help you and your immediate family members resolve personal issues that may affect your health, family life, or job performance. EAP benefits are provided through ValueOptions, and are available to all employees and their family members, regardless of whether the employee participates in healthcare coverage, 24 hours a day, seven days a week at no cost.

The professional counselors—all licensed psychologists and social workers—have been trained to assess your situation accurately and begin working with you right away. In many instances, your issues can be resolved with the EAP counselor over the phone, or in a few private, face-to-face meetings.

All employees are eligible to receive five paid EAP visits per problem per year with an employee assistance professional. If your situation requires assistance beyond the first five EAP visits, the EAP counselor will facilitate proper care by referring you for additional assistance—for example, therapy or a treatment program—in conjunction with your Mental Health Benefits, if you are enrolled in a medical option.

You can call the EAP anytime at 1-800-544-8320, or visit the EAP online at www.achievesolutions.net/mcgraw-hill.