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What's Available
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What's Available
Resources for a Healthy Life
Healthy Living offers you quick and easy access to a wide range of reliable and helpful information sources, including:
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myuhc.com Health Portal — Your personal web site for health news, live events, interactive tools, and links to other reliable Internet sites.
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Health Advocate — A special benefit designed to help you and your entire family (your spouse/domestic partner, dependent children, parents and parents-in-law) navigate the healthcare system and maximize your healthcare benefits. This comprehensive service can help you with clinical and administrative issues involving your medical, hospital, vision, dental, and pharmacy needs. For example, do you have a claim issue you can't resolve on your own? Do you want to know how your medications interact with each other? Do your parents need help identifying the Medicare Part D plan that is right for them? Call Health Advocate at 1-866-695-8622 for confidential help.
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Nurseline and online nurse chat — One-on-one support by Registered Nurses who are available anytime, day or night, to answer your questions about routine illnesses, minor injuries, self care, prevention and other health-related topics. Call 866–328–6575 or log on to www.myuhc.com.
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Healthy Pregnancy Program — A program providing customized educational information and 24-hour access to experienced nurses who can help you make healthy choices during your pregnancy. Call 866–328–6575 to enroll. You can also enroll in The McGraw-Hill Companies Lactation Program, which provides pre- and post-birth counseling and a subsidized breast pump. Call 1–800–544–8320 for more information.
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Smoking Cessation Program — Free & Clear, the smoking cessation vendor, will help you create a personalized quit plan that includes:
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One-on-one phone-based sessions scheduled at your convenience
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A Quit Guide designed to help you stay on track between calls
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Complimentary replacement therapy such as the nicotine patch or gum
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Complimentary prescription drug therapy such as bupropion
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Health Assessment — A confidential, web-based tool to help you identify your own potential health risks based on a variety of factors, including your lifestyle, personal and family medical history.
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Weight Loss and Fitness Facility Discounts — McGraw-Hill employees have access to special rate for Weight Watchers and Jenny Craig weight loss programs and 20 - 60% discounts off standard rates for over 1,500 fitness clubs through Global Fit.
Help with a Serious or Chronic Condition
Hospitalization can be extremely stressful. So can the day-to-day realities of a serious medical condition, such as cancer, stroke, spinal injuries, multiple sclerosis, premature birth, and high-risk pregnancy or chronic conditions such as asthma, diabetes, and heart disease. With Custom Care Coordination, qualified Registered Nurse Advocates are available to help you understand your condition and treatment options and guide you through the complexities of the healthcare system. Your Registered Nurse Advocate can also connect you with the nation's top medical experts and Centers of Excellence and help you ensure that you are getting the right treatment in the right setting. Here's what's included:
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Care Management Program — Confidential counseling and coordination by a specially trained Registered Nurse Advocate who works with you and your doctors to develop a comprehensive care strategy and monitors your care on an ongoing basis.
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Hospital Admission Counseling — Free counseling and information about the hospitalization and recovery process for certain scheduled surgeries, including coronary bypass, hip or knee replacements, etc. This service will help you understand your options based on your special needs, and what you can expect in terms of length of stay before your scheduled admission or surgery.
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Inpatient Care Advocacy — Coordination with you and your doctor to help ensure that you have prompt access to the doctors, specialists, tests and services you need while in the hospital…and that the length of your stay is appropriate for your condition and recovery.
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Welcome Home — Follow-up calls from qualified healthcare professionals after discharge from the hospital for specific conditions and/or lengths of stay to help ensure a full and speedy recovery.
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Asthma Management Program — Designed to educate, support and promote a healthy lifestyle for people living with asthma. Participants will interact with a Registered Nurse who specializes in asthma to learn more about the disease process and their own triggers, and develop an emergency plan. Each intervention includes a health assessment, educational calls and materials, medication monitoring and a peak flow meter.
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Cancer Resource Services — Support and assistance in coordinating comprehensive cancer treatment services at local hospitals and world renowned Centers of Excellence, including:
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Dana-Farber Cancer Institute (Boston)
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James Cancer Hospital at The Ohio State University (Columbus)
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Memorial Sloan-Kettering Cancer Center (New York City)
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Sidney Kimmel Cancer Center at Johns Hopkins (Baltimore)
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St.Jude's Children's Hospital (Memphis)
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Stanford Hospital & Clinic (Stanford)
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University of Michigan Cancer Center (Ann Arbor)
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Transplant Resource Services — Ongoing management support and coordination throughout the entire process for patients in need of a tissue or organ transplant. Custom Care Coordination also provides reliable information about procedures and facilities, including transplant Centers of Excellence.
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Children's Healthcare of Atlanta (Atlanta), Blood/marrow, heart, kidney, liver
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Georgetown University Hospital (Washington, D.C.), Liver
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Hospital of the University of Pennsylvania (Philadelphia), Blood/marrow, heart, heart/lung, kidney, liver, lung
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Mayo Clinic (Rochester), Heart, kidney, kidney/pancreas, liver, pancreas
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NYU Medical Center (New York City), Liver
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UCLA Medical Center (Los Angeles), Blood/marrow, heart, kidney, kidney/pancreas, liver, lung
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University of Chicago Hospitals (Chicago), Blood/marrow, kidney
All treatment at a Center of Excellence is considered in-network; however; you must notify Custom Care Coordination in advance of treatment to be eligible for in-network benefits.
One-on-One Counseling
Have a serious or chronic condition? Call 1–866–328–6575 to speak with a Registered Nurse Advocate who is specially trained to help you understand your condition, explore treatment options, and coordinate your care. But don't be surprised if you get a call first. A nurse may contact you based on a review by United-Healthcare of your medical or prescription claims. All one-on-one counseling is conducted by phone at no cost to you. Any contact you have with your Registered Nurse Advocate or Custom Care Coordination is strictly confidential.
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