If you or a covered dependent ("member") are transitioning from another healthcare provider to UnitedHealthcare and are currently undergoing a course of treatment for a serious illness or ongoing condition, the member may be eligible for
temporary "Transition of Care" (TOC) benefits. TOC allows a member to continue to see his/her current
provider(s) and receive the in-network level of benefits to complete a course of treatment, even if those providers do not participate in UHC's ChoicePlus network.
You must have approval to receive TOC benefits. Please review the
TOC Memo and Application for more details.